Customer Success works with every Cyrano customer to manage all video projects and establish an understanding of our hardware and software. This allows all customers to create engaging videos that resonate with their audiences.
Experts Dedicated to
Your Video Success
Our Customer Success Team is made up of virtual directors and producers, each committed to helping develop successful video strategies and provide impactful pre-production support for our customers.

VIDEO DEVELOPMENT STRATEGY
We Establish Video First Communicators
Here’s How We Serve You

On-Camera Training
Being comfortable in front of the camera isn't easy. That's why you can expect on-camera training including best practices for using Cyrano hardware and software.
Project Management
Whether it's helping plan a video shoot or reviewing engagement analytics, our team is always there to guide you through the entire video creation process.

Support Needed to Create Powerful Videos
Customer Stories
White Glove Service
Learn
Use Cases
Cyrano Tools
Additional Features for the Workplace.
- White glove implementation process
- All HD Streaming
- Secured, Auditable Private Video Network
- Role-based access control
- Full Content HR/Editor Controls
- Full Cloud-based storage
- Unlimited Users
- Unlimited Channels
- Unlimited Videos
- Unlimited Video Presentations
- Unlimited Video Messages
- Unlimited Authors
- Reuse videos for video presentation
- Reuse videos from Youtube, Vimeo, TEDTalk, etc
- Built-in Analytics
- Channel/Feed/Inbox
- Mobile App Teleprompter
- Desktop Key Talking Points
- Fully searchable videos
- Fully searchable video directory
- Record & upload in any format on any device
- Playback on any device
- Custom Branding
- Custom Thumbnails
- Custom Intro & Outro Videos
- Custom Surveys/Polls
- CTA Call to Actions
- G Suite SSO
- Share videos to Facebook, Twitter, LinkedIn
- Share videos to Slack
- Share videos with Partner Companies
Premium Add-Ons
- Access to creative services
- Customized portable backdrop
- Automated Transcription & closed captioning
- Premium ongoing support