Self Help Documentation


This article explains how to utilize and manage Contacts through the Cyrano webpage.


What are Contacts?

Contacts are people who you can send programs to that are not Cyrano user. These individuals can receive videos through email and view them.

Accessing your Contacts

On the Cyrano homepage click the Audience [icon color=”Accent-Color” size=”small” icon_size=”” image=”fa-users”] tab on the far left of the screen. Under “External”, click the Contacts [icon color=”Accent-Color” size=”tiny” icon_size=”” image=”fa-address-book”] tab. This will bring you to the contacts grid.

Adding Contacts

There are two ways to upload new contacts, individually or through bulk upload. For information on bulk uploading contacts, see our Bulk Upload Contacts article. To upload an individual contact, click the drop down menu labeled “Add Contacts” in the top right corner of the screen and select “Create Contact”. This will bring up a contact creation menu with the following fields.

  • Email (Required)
  • First Name
  • Last Name
  • Nickname
  • Title
  • Company
  • Mobile Phone
  • Work Phone
  • Tags

Once you have filled in all the fields you want to fill, click the “Create Contact” button at the bottom.


If this article did not fully answer any questions you have, please email us at with your name, organization, and question. We will answer your question(s) as soon as possible and update this page to better help answer future questions.


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