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This article explains the details of navigating your Feed on the Cyrano website


Accessing your Feed

To access your Feed, navigate to the Home tab on Cyrano’s webpage on the far left side of the screen.

What is my Feed?

Your Feed is where all of the programs that you receive can be found (for information on programs, see Programs). Similar to a mail inbox, programs that were sent directly to you, programs sent to a group of users that you are a part of, and programs sent to a channel that you are subscribed to can all be found here (for information on channels, see Channels).

Your Feed is divided into several categories:

  • All: As you might imagine, this page contains all the programs in your Feed regardless of whether or not you have viewed them.
  • Not Viewed: This page contains videos that have been sent to you but that you have not viewed yet. You will know when you have unviewed videos because there will be a number to the side indicating how many unviewed videos you have.
  • Viewed: This page contains all the videos you have already viewed.

Your Feed has several features allowing you to easily distinguish video messages, as well as interact with them

  • On the left side of the screen there will be an image of the message’s thumbnail with a timestamp of the video’s duration
  • To the right of the thumbnail you will see a message’s subject in bold text with the description of the message underneath
  • The number next to the eye indicates how many total users have viewed that video. Clicking on the icon allows you to see which users have viewed the message
  • The number next to the heart indicates how many users have ‘liked’ the message
  • The number next to the comment button indicates how many comments have been made on that video. Click the icon to see the comments or to leave your own comment
  • If the video message is shareable, then a share button will appear to the right of the comment icon which would allow you to republish that video message on any social platform of your choosing
  • Go to the right side of the screen there will be a profile tag which indicates who the publisher of that video message is along with the channel that the video was posted to and the date in time when the video was published
  • If you are looking for a particular video, use the search bar in the top right corner of the screen to search for keywords in the title or the author of the video message


If this article did not fully answer any questions you have, please email us at support@cyranosystems.com with your name, organization, and question. We will answer your question(s) as soon as possible and update this page to better help answer future questions.


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