Cyrano’s New Features and Upgrades

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New Playback Page Upgrades Give You Audience Even More Options For Viewing At Their Convenience

February 28, 2022

This release is all about making the viewing experience both enjoyable and flexible. 

Share pages now have the ability to use picture-in-picture mode. This means you can play a video while multitasking on other applications or web pages. 

This also allows for viewers to continue to listen to a video’s audio even while your phone has been locked or the screen is off. 

Our newest playback page displays a transcript of the video while you watch. Words and phrases are highlighted as they are spoken. 

We are introducing a recycling bin feature, to help ensure no program or contact is accidentally deleted. 

And last, but not least, we have simplified the thumbnail process yet again. You now have the ability to choose media thumbnails as a program thumbnail in an easy one-step process. 


New Advanced Account Security
Allows Cyrano To Remember So You Don’t Have To

November 22, 2021


Customer security is our main focus for this month’s release. New features include sign-in upgrades such as: 

  • Session Timeout (set to 14 days by default)
  • Password expiration
  • “I Forgot My Password” option 
  • “Remember Me” option for quicker and easier access after logging out

In addition, customers can now control which specific notifications (email, SMS, app push) are sent out when a Program, Program Template or Campaign is published.

Finally, we’ve upgraded our recording capabilities again, this time adding a “Quick Record” button the Cyrano homepage!



AR You Ready for Something New?

October 11, 2021


Augmented Reality has come to Cyrano! We are allowing you to try out the new Cyrano AR Beta feature. There’s all kinds of filters, including sunglasses, flower crowns and birthday hats. Try it out and let us know what you think!

Forgot your backdrop? No worries!
Our new virtual backdrop feature is also included in this beta release! With this update, you can record in smaller rooms and offices without needing the same space for the backdrop. This feature comes in handy for cramped hotel rooms or breaking news, if you are away from your Studio Kit.

Cyrano is introducing a brand new way to watch programs! Dynamic and Static Stitching automatically brings media clips together to create one piece of content. This update eliminates the pause that appears between each media clip, providing a more seamless viewing  experience. 

Cyrano’s Dynamic Stitching can be utilized for Shared and Playback pages, on any device. Even though it appears to be one video, each clip that makes up the content will be both available and clickable so viewers can start a video wherever they want, or watch specific clips multiple times. 

Static Stitching, as seen below, allows users to download content within a program as one piece of media in MP4 format.

And don’t worry! All programs created before this release will have the option to utilize both Dynamic and Static Stitching. 

Finally, we are very excited to announce a brand new holiday share page option as well as the first ever thumbnail page for programs and campaigns.

Click here to view and download the thumbnails.


Introducing Media Categorization, Mobile Low Bandwidth Mode and New Trimming Features!

September 6, 2021


First things first, the Cyrano Main Portal and Analytics pages will no longer be supported for creators accessing through Safari on Macs. They will instead be directed to use Google Chrome. Additionally, full support has been added for Chrome and Firefox on Macs and Windows as well Internet Explorer-Edge. 

Now, creators can search through different categories of content, including Cyrano Stock, to build their Programs, Campaigns and Templates. This new feature even allows creators to duplicate content, such as transitions, multiple times throughout a collection of media. 

Large media trims are now ready to be viewed much quicker than before. For example, a one hour video, with three to four trims, will take about three to four minutes to be finalized. In addition, key frame and audio sync issues have been addressed to create more accurate and complete content. 

We are introducing a Low Bandwidth Mode as well as the ability to turn off the countdown timer. This is currently only available for iOS users. This feature provides creators with the ability to perform large scale power recording under low bandwidth environments.

Finally, we’re excited to announce a feature that few, if any, have developed to this point. Creators using Chrome and IE-Edge will now be able utilize Auto Zoom for monitors 4K resolution and above. This feature automatically recalculates the page depending on the monitor, displaying the best possible resolution. Our Main Web Portal and Share Pages have never looked so good! 



Introducing Cyrano’s New Visual for Audio Content!

July 26, 2021


While recording audio only content is nothing new to Cyrano, how it’s presented is. And with this latest release, audio has never looked so good! After the audio content is recorded, the CyranoAPP will now convert the file into a video, complete with a customizable background. The end result is a dynamic presentation featuring the creator’s profile picture, name and title. Your audio will be visually represented with a sound wave that’s synchronized to your voice. Once completed, the creator can edit closed captions, download the full transcript as well as share or embed the audio content just as they would a video in Cyrano! 

Program creation has received an entirely new design to help streamline the process. New features include the Layout tab, which allows creators to preview how the program will look in different email and playback page templates. Updated settings include an advanced text editor, personalized greetings for emails.  

Have no fear, your favorite features like adding media or recording tasks, creating a Call to Action and approval forms remain, but just have been updated to create a simplified workflow! 

Finally, this release allows you to customize any media’s thumbnail. Creators can select a default thumbnail saved within their Cyrano instance, or they can upload their own. In addition, our trimming feature has been upgraded, allowing creators to edit large video files to create more digestible content. 



The New Crop & Add Feature Provides Unlimited Options for Editing

June 15, 2021



You can now add images, text or logos in specific, time-dictated sections of your video. This allows you to customize your media clips like never before, providing a brand new experience for department presentations or celebrating employees. Just load your content into Cyrano, select the size, location and time you want it to appear in the video and then hit save. You can do this as many times as necessary as well, enabling you to craft the perfect video, right from your browser! 

Meeting ADA Compliance is a crucial aspect for all video content. With this release, creators can now choose to have closed captions burned into their downloaded mp4 media files. The newest update to Cyrano’s transcription feature saves time and ensures all content will have closed captions, no matter where it is viewed. Creators can also choose to download closed captions in Text, WebVTT and SRT formats.  

Finally, this release simplifies the process for adding new users into a Cyrano instance, as well as changing or updating forgotten and expired passwords.



Record Content from Any Browser!

May 25, 2021



We’re extremely excited to announce all the conveniences of our Chrome Extension are now available within the Cyrano web portal. This includes recording options for camera, screen, camera + screen and audio. No download required. In addition, you are also able to power record directly from the web portal just as you can through the CyranoApp.

Just as before with any new media uploaded into Cyrano, you can add brand logos, presenter names, as well as crop and trim the footage.

Finally, this release allows customers to select their own branded thumbnails and provides authors with the ability to dictate and edit recording task ordering.



Introducing Caption Editing Software and Customizable Share Pages!

May 11, 2021



Closed captions are an important part of any video content. Our latest release focuses on this vital tool, specifically allowing you to edit all auto generated captions and transcripts. This ensures all text is synchronized with and mirrors the video’s audio. You can make whatever changes are necessary, preview how it will look with the video and save when the update is ready to go. All captions are also timestamped, so you know exactly when it will take place in the video. In addition for those who rather read than watch, you can download a video’s full transcript.

This release also unveils eight brand new Share and Playback Page options for Programs and Campaigns! These pages were each individually created to work in specific situations, everything from marketing campaigns to creating a video brochure. All of these pages allow your content to take center stage, thanks to a sleek design which enables the description and media clips to expand and collapse into a slide-out.

Works well with fewer media files:

This page is perfect for telling your story, or your product’s story, by making your video and Call to Action the primary focus. This option works best for introducing yourself, your service, and or product.
Best Fit: Team updates or presentations

With a minimal and clean look the Light option enables your content to take center stage.
Best Fit: Team updates or presentations

Like the Light option, One-Color has a minimal design, with a nod to your brand’s color. Best Fit: Introductions, team updates and presentations

Give your audience a branded playback experience with the Two-Tone option. The minimal design adds your organization colors to the background and provides focus on your content.
Best Fit: Introductions, team updates and presentations



Works well with more media files:

This page is an excellent way to break up a more extensive topic, with several media files, into digestible chapters. This page will allow the audience to focus on the specific media relevant to their needs.
Best Fit: Team updates or presentations

Breaking News The Breaking News layout incorporates a deep red color palette to help provide a sense of urgency. The design keeps your content front and center to relay crucial information to your audience.
Best Fit: Team updates or presentations

Step & Repeat
If you’re looking for a more branded playback experience, check out our Step & Repeat option. This design incorporates your organization’s logo by placing it throughout the background.
Best Fit: Company introductions or announcements, and sales presentations.

Finally, the Brochure playback page is the perfect way to create a video brochure. It is easy for viewers to navigate through media content and read any additional descriptions to help introduce or expand upon your products and services.
Best Fit: Team updates, presentations and sales.



Streamlining Everything from Publication Alerts to Approval Processes! 

April 19, 2021


We’re very excited to announce this update introduces SMS/text alerts for newly published programs. After receiving the message, the audience can access and watch content right from their phone. This upgrade is especially helpful for breaking news or emergency situations.

Next up, customers can update published program’s details, including audience, description or Call to Action, without moving the content to draft mode first. Once updated, Cyrano will take care of notifying new audiences and give the customer control to renotify existing audiences.

We’ve improved trim functionality, allowing for multiple cuts in the same video, as well as a preview function to make sure the video is perfect.

This enhancement provides the option of downloading one media clip, several clips or an entire program, enabling customers to share large video files all within Cyrano. Finally, Cyrano’s approval process has been upgraded to add specific approvers. Once activated, a list of approvers will appear, allowing the creator to select who all needs to see the Campaign before it is published.



Introducing Trimming and Adding Personal Branding to Your Videos!

March 15, 2021

App Release Video 3.0

Cyrano’s latest release introduces a redesigned workflow with new video tools, providing you with more control and customization than ever before.

Remove unwanted sections of video with the new media trim feature and add presenter names and company logos to keep the video on brand. This upgrade also allows you to record HD video and audio directly from their browser by using the Cyrano Web App. No extensions or plugins are required. 

It’s very important to everyone at Cyrano that our users are comfortable with the interface and know how to navigate through it. That is why we created a new layout for both our video grids and media pages. This provides a more cohesive user experience, as well as a more intuitive design for adding authors, tags and Recording Tasks. 

Finally, in an effort to depict a more accurate representation of how many people viewed a program and for how long, this release provides an update to the layout and terminology of our analytics page.