Video to better engage
customers.

Engage, support, and truly connect with your customers with the clarity of personalized video messaging and video presentations.

ACCOUNT DEVELOPMENT USE CASES

Cyrano makes supporting customers easier than ever before.

Cyrano helps you get more facetime and truly connect with your customers. With Cyrano, you can record and share your project statuses, support videos, product releases and whatever else is relevant to your customer’s success. Our in-depth analytics measure beyond view counts and helps you see which videos resonate with your customers to better serve them.

Video for Customer Support

Store all of your tutorial videos in our cloud-based repository. Access any video in moments and share them with your clients so you'll never have to repeat yourself again.

Video for Product Updates

Give product updates to your customers with personalized video walkthroughs. Screen record while you walk each customer through where they are in their journey and where they’re headed.

Video for Training & Onboarding

Save time, keep customer well updated on your product by recording and distributing Webinars, FAQ videos and other training material. Just in time.

Video for Industry Updates

Keep your team and even your customers abreast with Industry news and best practices. With Cyrano, you can not only record in Cyrano, but also mix and match with any media on the Internet including YouTube.

Cyrano Key Features for the Account Development.

Quick Video Messaging

Emails chain are often impersonal and lack crucial details. Cyrano allows quickly to respond to customers with more personalized and detailed video messaging.

Chrome Plugin Workflow

Cyrano's Chrome plugin makes it easy for you to quickly review key talking points and record a large number of videos of yourself, of your screen or both at the same time.

Quick Record

Quickly record and send video presentation with your templated brands, custom thumbnails, and other settings so you can stay on top of your customers.

Video Presentation Builder

Create custom video presentation for your customers. Easily stitch your videos together into a single video presentation with interactive chapters, links and relevant attachments.

Optimized Workflow

Optimize your production workflow your video presentations and video messages with Cyrano Templates. Keep your videos consistently on brand with your thumbnail, messaging, video and more.

Tracking & Analytics

Share and track video messages all the way from email opens and views to frame by frame engagement.

Support Services

Create and share onboarding, tutorial, and how to videos with your customers.

Best Practices Channel

Create and manage some best practices so that your video messages look great on a consistent basis.

Access on Any Device

Assign, record, measure, and share your videos from wherever on any device with Cyrano’s mobile popup studio kit, Chrome plugin, or mobile app.

Calls to Action & Engagement

Better engage and encourage feedback from your audience with surveys, polls, and calls to actions.

Teleprompting Talking Points

Cyrano's teleprompter feature with key talking points or a full script, so your video presentation is always on point for your audience.

Approval & Editor Control

Check, edit, and approve videos before they are sent. Even edit videos after they are sent out and Cyrano will automatically update across every platform and device.

Organized Channels

Organize and watch video presentations by leadership, team, project, client, subject, or whatever else is most relevant to you and your organization with channels.

Sharing & Integrate

Publish & share any of your video presentations to social media, external emails, landing pages, and various integrations like Slack to generate more awareness.

Additional Features for the Workplace.

  • White glove implementation process
  • All HD Streaming
  • Secured, Auditable Private Video Network
  • Role-based access control
  • Full Content HR/Editor Controls
  • Full Cloud-based storage
  • Unlimited Users
  • Unlimited Channels
  • Unlimited Videos
  • Unlimited Video Presentations
  • Unlimited Video Messages
  • Unlimited Authors
  • Reuse videos for video presentation
  • Reuse videos from Youtube, Vimeo, TEDTalk, etc
  • Built-in Analytics
  • Channel/Feed/Inbox
  • Mobile App Teleprompter
  • Desktop Key Talking Points
  • Fully searchable videos
  • Fully searchable video directory
  • Record & upload in any format on any device
  • Playback on any device
  • Custom Branding
  • Custom Thumbnails
  • Custom Intro & Outro Videos
  • Custom Surveys/Polls
  • CTA Call to Actions
  • G Suite SSO  
  • Share videos to Facebook, Twitter, LinkedIn
  • Share videos to Slack
  • Share videos with Partner Companies
Premium Add-Ons
  • Access to creative services
  • Customized portable backdrop
  • Automated Transcription & closed captioning
  • Premium ongoing support

Ready to be a Video 1st Communicator? Sign up for a Cyrano demo today!

  • Better connect with your employees, customers and prospects

  • Create professional looking and sounding video anywhere 

  • Eliminate the hassles of live video 

Request a demo

We'll walk you through it.

    Download the Cyrano App & Plugin