Matt Gillette is the Executive Director of Customer Success and Account Management at Cyrano Video, where he leads with a clear mission: helping clients succeed through structured, scalable solutions. With a background in Industrial and Systems Engineering, Matt brings more than a decade of experience in optimizing complex processes and empowering teams to deliver results.

Known for his passion for strategy and organization, Matt has dedicated his career to building systems that help both customers and internal teams thrive. At Cyrano, he works closely with account managers to ensure every customer touchpoint is thoughtful, efficient, and aligned with success.

Outside of work, Matt is an avid pianist and music enthusiast who also enjoys golfing and exploring off-the-grid travel destinations. He lives with his wife, Becca, a dedicated oncology nurse, and their pug, Leonidas.